If you do not see the software you wish to activate in your Autodesk account or see the message 'Contact your admin for serial numbers,' you need to contact the account administrator. Only an administrator can assign you as a Named User or End User and give you permissions to download and activate the software. Education Community When students, educators, and educational institutions download products from the, the product serial numbers are found in the following locations: • Displayed at the time of download • Sent by email • On the Management tab in Autodesk Account See: Physical Media Serial Numbers do not appear on software packaging for Autodesk software versions 2014 and newer. Serial numbers for these versions are emailed to you after you place an order or can be found in.