Client plugs an Insignia USB to VGA adapter into his brand new Carbon XI (Windows 10), prompts him to reboot, black screen ever since. I've googled this to death and have come to the conclusion that I'm going to have to figure out how to manually uninstall these drivers. I have already tried System Restore (3 restore points, all failed) 'Resetting Windows', and that worked for about a minute, a couple of beeps, black screen. Anybody have any idea what these files might be named and where they would be located? Any tips at would be greatly appreciated.
BA and HP's will be promptly awarded. Robby Hotsauce wrote: Do you have a recovery disc you can use to get into Safe Mode? From there you should be able to remove the drivers. Thank you for your reply. I have gotten into safe mode, but there is no listing in Programs and Features for the driver. I guess that would be expected as the Windows Reset wipes out all the software you've installed, but it does not appear that it actually removed this driver. I was thinking if I knew what the drivers were named I could maybe delete them and do a registry search and remove any entries that pointed to those drivers. Michael0205 wrote: Sid Phiilips wrote: Ok, so I just noticed something.
I disabled the built-in Intel Graphics driver in safe mode, reboot, everything comes up normal. Update the driver, boom, black screen.
But, I can see, very faintly, the Windows screen, not well enough to do anything, but well enough to see that it appears the Windows is simply turning off the screen.Last time I dealt with something close to this, it was the inverter board starting to die. Really odd issue you got there.Yeah, but it works consistently in safe mode and when the driver is disabled. Going to give Lenovo a call.
• Quick Setup Guide NS-PCHD235/NS-PCHD235-C USB 3.0 Notebook Hard Disk Drive Enclosure PACKAGE CONTENTS INSTALLING YOUR HARD DRIVE IN THE ENCLOSURE CONNECTING THE ENCLOSURE TO YOUR COMPUTER • USB 3.0 2.5' Serial ATA hard drive enclosure 1 Remove the two screws from the panel with the USB connector. • 2 Select the new hard drive you are trying to install. • Magnetic Hard Disk Drives operate at speeds slower than the USB 3.0’ s maximum INSIGNIA is a trademark of Best Buy and its affiliated companies. 3 Click the Erase tab.